How Not to Run a Question on Facebook

The other day, I was on Kodak’s Facebook Page, and saw this gem of a Facebook question: “What do you like to get/give for Father’s Day?”. While its an innocent question to begin with, their Social Media Manager left it open to users to enter their own…

You’d think people would be mature enough to enter something relevant… but, not so much. The top answers were “My Dad is Dead” and “A new Kodak Community Manager who doesn’t leave the Poll options wide open”.

At least to give Kodak some credit, they didn’t take down the poll after these unfortanate answers were added — but, conversley, they didn’t actually even comment on it. I guess to them, it was better to ignore it, than get involved. Afterall, it would probably just call out the stupidity.

Social media lets anyone do almost anything — think twice before leaving the polling open for anyone to add anything. Personally, I like to offer 4-5 choices, and then “other (share in comments)”. This makes it much more manageable, where you can reply to a particular person’s concerns/comments, as well as, delete things that are beyond out of line.

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