Facebook’s Trigger Happiness

The other day, I was logging into my Facebook account, and I came across something interesting. When I enter the wrong password, not only does Facebook give me the “wrong password, idiot” screen, but also likes to rub it in a bit more by sending me an email instantly saying “Sorry you’ve been having trouble logging in…”

While I’m sure the email itself may be useful for those who genuinely forget the password, could they at least wait a minute before sending it? Without even giving me the chance to enter my password a second time, and to try again to get in, the email is already in my inbox. Trigger happy?

I’m sure I’m not the only one whose mistyped my password at least once, so why not give me some breathing room. Say, if I enter it three times incorrectly, send the email. Or, if I don’t get in within five minutes, send me an email. But not instantly — its just another email to delete out of my inbox.

Below is an example of the email I’m talking about — The underlining concept of the email itself is great, but the instant execution is flawed at best.

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